Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DirecPath Support Ticket - billing

DirecPath Support Ticket

billing

Created By: Chidozie's Picture Chidozie Last Reply: Chidozie's Picture Chidozie
Priority Level: [Low] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0

Apart from the fact that they have the worst internet service ever, I have not received any bills since I had direct path internet installed. I also had direct tv installed at same time and I receive my bills by mail and email notifications and I am current with my bills. At some point I tried contacting direct path to say I have not received any bills and I still did not get any response. As such, my service has been disconnected and which has conveniently disconnected my tv service as well. After contacting direct tv with the error code, they give me directpath number to request a service call. Only then did I find out the problem was due to the deactivation of my service. Now they want me to pay $50 to have my account reactivated, and pay the outstanding bill and have someone come out to fix it. I will reiterate that I have not received any bills by mail, or by email, and therefore, I will not pay the reactivation fee, nor pay any late fees due on the account which they say is the only way to resolve it and then threatens me with a collection agency.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More DirecPath Reviews and Complaints More DirecPath reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More DirecPath reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team