DirecPath Complaint

DirecPath Complaint

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WORST EXPERIENCE EVER - DirecPath


LET ME START THIS BY SAYING: this is regarding DIRECPATH and NOT directv. I called to have TWO TV's installed. I moved into my place Friday. The first things I brought over were BOTH of my TV's so they could be set up with no problem. The tech SET UP ONE TV. when I called yesterday to have them come back and do my other TV (unsure why my other TV was not set up), they stated I WILL NEED TO PAY ANOTHER $100 FOR ANOTHER RECEIVER. I was SO upset, I SIGNED UP for TWO receivers and ONLY RECEIVED ONE! when I asked to speak with a supervisor SHE WAS SO RUDE TO ME and they would NOT honor the special I signed up for FOUR DAYS PRIOR!!! when I told her I would leave the company she said "k". I have NEVER felt so DISRESPECTED in my life!!!! THIS WAS SO WRONG ON SO MANY LEVELS. I left DIRECTV for AT&T.


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