Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
DirecPath Support Ticket - Miami, Florida - internet unusable

DirecPath Support Ticket - Miami, Florida

internet unusable - 3 Mbps Internet Package

Created By: direcpathcustomer1's Picture direcpathcustomer1 Last Reply: direcpathcustomer1's Picture direcpathcustomer1
Priority Level: [Emergency] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: Replies: 0
Product: 3 Mbps Internet Package

This is a reoccuring issue every day. when people are home during weekends and peak hours after work the internet is so slow it is unusable. Below I have pasted in a traceroute and ping to yahoo.com showing typical situation where browsing even basic websites does not work.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

ping -t yahoo.com

Pinging yahoo.com [] with 32 bytes of data:
Reply from bytes=32 time=1078ms TTL=47
Reply from bytes=32 time=1022ms TTL=47
Reply from bytes=32 time=1102ms TTL=47
Reply from bytes=32 time=1093ms TTL=48
Reply from bytes=32 time=1239ms TTL=47
Reply from bytes=32 time=1175ms TTL=48
Reply from bytes=32 time=602ms TTL=47
Reply from bytes=32 time=1306ms TTL=48
Reply from bytes=32 time=1213ms TTL=48
Reply from bytes=32 time=1324ms TTL=48
Reply from bytes=32 time=1472ms TTL=47
Reply from bytes=32 time=1140ms TTL=47
Reply from bytes=32 time=1198ms TTL=47
Reply from bytes=32 time=1632ms TTL=47
Reply from bytes=32 time=1748ms TTL=48
Reply from bytes=32 time=1343ms TTL=47
Reply from bytes=32 time=1139ms TTL=48
Reply from bytes=32 time=1173ms TTL=47
Reply from bytes=32 time=1103ms TTL=48
Reply from bytes=32 time=836ms TTL=47
Reply from bytes=32 time=1268ms TTL=48
Reply from bytes=32 time=1386ms TTL=47
Reply from bytes=32 time=985ms TTL=48
Reply from bytes=32 time=1276ms TTL=47

Ping statistics for Packets: Sent = 24, Received = 24, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds: Minimum = 602ms, Maximum = 1748ms, Average = 1202ms

tracert yahoo.com

Tracing route to yahoo.com []
over a maximum of 30 hops: 1


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More DirecPath Reviews and Complaints More DirecPath reviews, complaints, compliments and support tickets

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More DirecPath reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team