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DirecPath Complaint - Why are they still in business? - Internet
DirecPath Complaint

DirecPath Complaint

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Why are they still in business? - Internet


This review has been resolved or replied to by this company.
I have read numerous negative reviews on DirecPath and I know how inferior
the service is. I too am stuck with DirecPath as my internet carrier because I chose to live in an apartment complex operated by Steven Bell in Woodstock, GA. We've all been complaining about DirecPath to no avail. The real culprits here are the Apartment Property owners who
are making this the only option to their residents. Let's get the propery owner names out there so people don't make the same mistakes we did. We all know DirecPath is lousy, and so do the property owners. Since DirecPath can't be shut down, which apartment complexes do people need to avoid?


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Comments


Peachtree938 says: (7 years ago)
 0
Dear Valued Customer,

We sincerely apologize for your experience and appreciate your feedback. Rest assured we are committed to improving your service experience and would like to speak to you further in order to do so. Unfortunately this and other social media outlets do not provide any details from which we can use to research your account history. Please feel free to reach out to us via our online customer satisfaction survey by loging into your account and clicking ‘customer survey’ at http://my.direcpath.com/users/login. You can also email our Customer Advocacy department directly at: feedback@direcpath.com. We look forward to talking with you soon!



Peachtree938 says: (7 years ago)
 0
We apologize for the inconvenience. We would be more than happy to investigate your concerns towards a resolution. Please contact us at 1-866-430-7284.

Thank you for choosing DIRECPATH as your service provider.



Peachtree938 says: (7 years ago)
 0
We apologize for the inconvenience. We would be more than happy to investigate your concerns towards a resolution. Please contact us at 1-866-430-7284. Or email: advoacy@direcpath.com with your complete name and contact information.

Thank you for choosing DIRECPATH as your service provider.

Regards,



RightLefts says: (7 years ago)
 +1
HEY direcpath, here's my problem: you eliminate the competition with contracts over apartment complexes so that the residents are FORCED into paying outrageous deposits. Hey look, if my credit was good enough for the complex to rent to me, IT'S GOOD ENOUGH FOR YOU. and ALSO, by the way, the services you offer would be available from COMCAST, CHARTER, for WAYYYY CHEAPER. you're a rip off!!!



Peachtree938 says: (8 years ago)
 0
I have DIRECPATH and the service works great.
Let me give you an email address to contact.
advocacy@direcpath.com. They can assist you.

Regards,



DIRECPATH says: (8 years ago)
 0
Thanks for your feedback Dmandred. Please contact DIRECPATH at advocacy@direcpath.com. We would like to investigate and resolve any issue/s you may have heard in the past.




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