DirecPath Complaint

DirecPath Complaint

ADVERTISEMENT

TERRIBLE INTERNET CONNECTION and CUSTOMER SERVICE


I have had terrible customer service AND internet service. I was set up to have my service re-connected today on July 29th (Talked to "Mike"). So today the 29th I called (Talked to Christine) to find out why they have not yet showed to then find out that they never actually set it up for the 29th...but instead the 31st. But she then told me that actually they cannot come until the 1st. I asked for their supervisor to inform them that there are some issues and she would not put me through to anyone. I assume in fear of getting caught not helping people. Christine and Mike did not do their jobs.I had to call back again just to speak to a supervisor (Carlos) which said he would have them coached. I hope this is something that will be followed through with. I am VERY unhappy with DirectPath and their service which seems to be splotchy anyway and has terrible connections. Customer service has been well below average with helping me in the past.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to DirecPath
SUBMIT a ticket
for DirecPath
WATCH videos
for DirecPath
More DirecPath Reviews and Complaints MORE reviews and complaints
for DirecPath

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More DirecPath reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team