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DirecPath Complaint - Low Bandwith - 3 Mbps Internet Package
DirecPath Complaint

DirecPath Complaint

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Low Bandwith - 3 Mbps Internet Package


This is review number two, I'll clean up the language this time. I am stuck at home sick with pneumonia and can't do something as simple as stream a movie because of the low bandwith of this company. All my drive and attention will be lobbying my congressman and the FCC to ban Satellite only deals. Their lawyers must have been better than comcast. At least if I were forced to have comcast right now I could have internet that would allow me to stream a movie or play a game. This service is worthless. I am literally going to break my lease at Sugar Mill Apts in Lawrenceville GA to get away from these people. Maybe they should send an intern to Charter or Comcast so they can see what a high speed connection is supposed to be. Every evening the connection bogs down to the point of being unusable. DO NOT MOVE INTO A PLACE WITHOUT ASKING WHAT INTERNET THEY HAVE.


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Comments


Peachtree938 says: (7 years ago)
 0
Dear Valued Customer,

We sincerely apologize for your experience and appreciate your feedback. Rest assured we are committed to improving your service experience and would like to speak to you further in order to do so. Unfortunately this and other social media outlets do not provide any details from which we can use to research your account history. Please feel free to reach out to us via our online customer satisfaction survey by loging into your account and clicking ‘customer survey’ at http://my.direcpath.com/users/login. You can also email our Customer Advocacy department directly at: feedback@direcpath.com. We look forward to talking with you soon!

Sincerely,

DirecPath Customer Care
24x7 Support Line: 866-430-7284



Peachtree938 says: (7 years ago)
 0
Dear Valued Customer,

We sincerely apologize for your experience and appreciate your feedback. Rest assured we are committed to improving your service experience and would like to speak to you further in order to do so. Unfortunately this and other social media outlets do not provide any details from which we can use to research your account history. Please feel free to reach out to us via our online customer satisfaction survey by loging into your account and clicking ‘customer survey’ at http://my.direcpath.com/users/login. You can also email our Customer Advocacy department directly at: feedback@direcpath.com. We look forward to talking with you soon!

Sincerely,

DirecPath Customer Care
24x7 Support Line: 866-430-7284




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