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DirecPath Complaint - Direcpath is the worst satellite TV service provider ever - Satellite TV DirectPath
DirecPath Complaint

DirecPath Complaint

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Direcpath is the worst satellite TV service provider ever - Satellite TV DirectPath


This is the worst satellite TV service provider ever. We've been pushed and forced to have an account with Directpath because it is the only service provider approved by Eclipse Apartments for the reason we don[t understand but we had no other option than sign a contract with this stupid company. We've been living in this lovely place and having this horrible service with Direcpath for about 15 months and every single day we have to reset the box, sometimes 3-4 times a day. It is insane. For the 3rd time now something happened to the equipment and we stayed at least 3 days each time without service. They keep saying that the problem is going to be fixed and we keep having the very same old poor service with outages, with losing signal. And when we call to report the problem they never can schedule a technician for next day. It is ridiculous because when it is time for us to pay the bill, money is in place with no delay. When the service works, is slow and very unstable. Stay away from this company. Worse service ever. They seem to have some kind of agreement with residential units owners to share profits in return for blocking access to other providers. This practice should be made illegal as someone mentioned previously. And be prepared because they will end up offering you phone service when they are finished with you mad on the phone. It would be funny if we weren't so mad with this unprofessional, incompetent Directpath


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