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DirecPath Complaint - DirecPath Service Rip-Off
DirecPath Complaint

DirecPath Complaint


DirecPath Service Rip-Off

After 3 weeks and 3 "technician" visits to fix our internet service which only worked sporadically after midnight and only on weekdays, direcpath promised to credit my account for the time we had no service. when they charged us the full amount the following month, I called to remind them that they "forgot" we had no service and needed to be credited for those weeks. I was told they would credit us within 60 days, and I must pay the full bill now even though I had NO SERVICE FOR 3 WEEKS! I wonder if employees of DirecPath pay bills for services they don't receive! I certainly don't! I hope DirecPath spends just as much money they are trying to rip us off of trying to collect this money that I don't owe them because I won't them a dime until my bill is adjusted. Their should be a law directed at companies like this that says it is illegal for them to charge for services not rendered!

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