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DirecPath Complaint - Continuous issues with internet and cable services - Internet AND Cable TV are both horrible
DirecPath Complaint

DirecPath Complaint

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Continuous issues with internet and cable services - Internet AND Cable TV are both horrible


I have had the unfortunate experience of being q DirecPath customer since February 23,2014 - today is June 15, 2014. I have just scheduled what will be the 6TH service call to 'resolve and repair' (HA) my issues.
The service or lack of I should say is beyond horrible. The entire experience of dealing with your company is frustrating and infuriating - it begins with the initial phone call to speak with a representative and continues through the remaining process with the end result being either the issue continues or worsens or another develops.
To say I am dissatisfied is an understatement. I would rather have a root canal or visit a proctologist every month than to pay for the terrible services provided by your company. The ONLY reason I am a DirecPath customer is due to the contract my apartment community has with your company, and as much as I love my apartment, had I have had the slightest inkling as to the nightmare of being a customer of DirecPath would be, I would NOT have chosen this community for my home. DirecPath is the WORSE Cable & Internet Company I have ever had. You should be ashamed taking people's money for the poor services you provide. In closing, DirecPath is really !@#$ ...


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